Human Capital A: Preeminent Workforce

Establish a human capital capability that ensures the FBI maintains a preeminent workforce at all times.

Other Information:

Situation: The GAO’s Comptroller General recently told attendees at a conference sponsored by the National Academy for Public Administration that “the key competitive difference in the 21st Century will be people. It will not be process. It will not be technology. It will be people.” This statement could not be more true for the FBI today as it faces incredible new challenges. As Director Mueller has stated many times, the men and women of the FBI are its greatest asset. The mission requires that Special Agents, analysts, scientists, managers, and professional support employees not only perceive and comprehend complex threats, but also attack them as a team, working together with a shared sense of urgency. Historically, the FBI has used the Special Agent position as the primary resource tool for addressing issues across the entire spectrum of the organization. This included assigning agents to numerous non-investigative positions such as laboratory examiners, technical and language specialists, and legal counsel at FBI Headquarters. Today’s dynamic environment requires a paradigm shift so that every Special Agent is involved in the core business of the FBI — addressing threats and crimes through investigative work, and performing other mission-critical jobs in the intelligence arena. Concurrently, other important tasks can and should be performed by professionals trained and hired in specific disciplines, or contracted out to the private sector. While we expect great progress with improved investigative and information technology, and a re-engineered organization dedicated to operating in a threat-driven environment, only a refocused workforce can execute the strategic plan and guarantee the success of our mission.

Objective(s):

HC A.1: Recruitment System

HC B.1: Training and Development

HC C.1: Performance and Reward

HC D.1: Discipline

HC E.1: Leadership Development and Promotion

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