3: Data-Driven Decision-Making

Make decisions based on reliable data to improve our overall performance and customer satisfaction.

Other Information:

Performance Targets - By FY 2008, 90 percent of major system acquisition investments are within 10 percent of annual budget and maintain through FY 2011. By FY 2008, 90 percent of major system acquisition investments are on schedule and maintain through FY 2011. Increase agency scores on the American Customer Satisfaction Index which surveys commercial pilots. Achieve zero cyber security events that disable or significantly degrade FAA services.

Indicator(s):

Indicator:1

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