23: Design and Learning
Apply the principles of good eParticipation design within an on-going learning framework Other Information:
More focus is needed on better eParticipation project design. A lot has been learned but is seldom applied, so there is too
much re-learning of the same lessons and too much repetition of the same mistakes, for example: Overall processes and outcomes
must be highly transparent, open and in most cases negotiable. Make it clear who is accountable for what. Ensure that eParticipation
efforts and inputs are acknowledged and used. Ensure that feedback is given where appropriate. Ensure that evidence is provided
on the impact of people‟s participation. Provide independent monitoring where appropriate to ensure balance as well as to
minimise mis-use and inappropriate online behaviour.
Indicator(s):
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