22: Evaluation
Build on-going evaluation into all initiatives Other Information:
Adequate evaluation of eParticipation initiatives is generally poor or nonexistent, resulting in much wasted effort and resource.
Much more rigorous evaluation and cost-benefit analysis is needed built into all implementation and research initiatives as
a standard component using a comparable approach, and which can lead to an identification and understanding of what works
and what doesn‟t. Such a culture of evaluation and feedback must become routine, however it is important to keep it simple
to understand and implement as well as keeping it relatively standard for ease of comparison. In order to exploit the full
potential of ICT in participation, EU eParticipation initiatives should routinely collect data on their own processes, participants
and results. Every eParticipation initiative should include a well designed and laid out evaluation scheme as part of its
operation. Even more important would be using a common evaluation strategy for all EU initiatives, so that results are comparable.
All project and case owners should be strongly encouraged to keep records of what happens, monitor as go along, and undertake
proper evaluation.
Indicator(s):
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