Documents/EePSR/2: eParticipation of Citizens in European Public Policy/10: Buzz

10: Buzz

Listen to and exploit the buzz

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It is imperative that the European institutions listen to the everyday needs and wishes of citizens, in order to tune EU initiatives to citizen initiatives. In addition to directly engaging citizens, a powerful approach is to listen to the buzz on electronic media of all types across Europe, looking at the common issues and opinions, identifying European relevance, using material directly as evidence or test beds for developing European policy, etc. Use automatic internet crawlers, etc. Look for the relevance of the buzz to European issues and aggregate up to feed into the work of the European institutions, as well as how European issues can be used to legitimately support national and sub-national issues by disaggregating down. Limit this to open and public online activity and debate, and only listen to private debate with permission and where this is in the European public interest, thus respecting and protecting privacy and data. Build on what is already happening, such as newspaper monitoring by the European Parliament and the Commission proposal to set up a system to monitor internet debate.

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