6: Third Party Service
Help establish or support an independent, neutral trusted third party service for eParticipation Other Information:
There are a number of functions which the European institutions cannot, or should not, perform for themselves in order to
promote eParticipation and eEngagement. An independent, neutral trusted third party service, not controlled by the European
institutions, should be identified or set up in cooperation with other stakeholders, for example to: Act as a „champion‟ and
„watchdog‟ for the European citizen in relation to participation and engagement in European affairs. Act as a sort of „ombudsman‟
for citizens vis à vis the European institutions. Agree and publicise a citizen charter of rights and responsibilities for
citizens in public engagement, building on what is there already (such as relevant provisions in the Lisbon Treaty), and open
these to debate and amendment by citizens. Identify and implement frameworks for real motivation, incentives and rewards for
citizen participation. Continuously monitor the potential risks of participation and inform citizens about these, as well
as offer possible solutions and assistance Provide both pro-active and passive moderation, as well as help frame debates in
a neutral and balanced way, as needed. Monitor and uphold citizens‟ privacy and data protection rights vis à vis the European
institutions and other interests.
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