3.1: Introductory Materials
Develop introductory materials on topics and issues for general use Other Information:
General audiences for environmental information typically want to begin with a general understanding of environmental topics
and issues of interest to them. Summaries of topics and issues can serve two valuable purposes. They can provide public information
audiences, and the intermediaries who serve them, with print-ready documents for use as handouts and mailings. In addition,
when used as a user interface on EPA’s Web site, they can introduce visitors to a topic or issue, and then guide them to more
in-depth information resources. EPA can begin to address this recommendation by identifying the topics and issues of greatest
interest to general information audiences. EPA provides a vast amount of information at many technical levels. Developing
introductory materials is resource-intensive and challenging, since many of EPA’s programs work with complex scientific or
regulatory information. • How can EPA set priorities among various topics and issues? • What format, level of detail, and
language should the Agency aim for in its materials? • How can the Agency develop these introductory materials?
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