2.2: Front-Line Providers
Support front-line providers of information Other Information:
People often acquire environmental information through intermediaries—trusted sources of information who are closer than EPA
to both their audiences and the environmental issues of concern to them. Examples of information intermediaries include news
media meteorologists (for air quality information) and medical professionals (for chemical exposure information). They also
include state, tribal and local government agencies, and nongovernmental organizations. Every day, information intermediaries
use their superior vantage point to deliver environmental information to public audiences. EPA can thus help its own information
audiences by better understanding and meeting the information needs of intermediaries who serve them. EPA needs to better
understand these information providers, their information needs, and the audiences they serve. • What is the best way to identify
the key information providers and the audiences they serve? • How can EPA determine the information needs of these information
providers?
Indicator(s):
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