1.1: Search Tools
Improve the tools available to search for EPA’s digital information resources Other Information:
Computer-assisted search for subject matter over the Internet is now the preferred method of finding information. Powerful
search engines, such as Google and Yahoo, can help people find environmental information posted anywhere on the Internet.
Software designed to catalog information for easy identification and retrieval can facilitate the task of preparing EPA’s
vast stores of information for easy Web access. While effective management of EPA’s Web information content is within reach,
the Agency must move aggressively to implement an enterprise-wide approach, for all of its offices manage valuable information
resources. EPA has purchased a search technology, but visitors to EPA’s Web site continue to have problems finding information.
At the same time, search engines from third parties have become very effective at helping people find what they are looking
for. • What is the right technology balance between licensing a search engine and outsourcing it to a search provider? • What
approach should the Agency follow to accelerate the tagging of EPA Web pages and digital documents? • What steps should the
Agency take to improve Web content management to ensure that EPA’s digital information is up-to-date and relevant?
Indicator(s):
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