Documents/EEA/4: Information Services and Communications/4.2: Communications

4.2: Communications

To serve our primary target groups of Europe's decision-makers and influencers while also reaching as broad an audience as possible.

Other Information:

To serve our primary target groups of Europe's decision-makers and influencers while also reaching as broad an audience as possible, by working closely with our institutional networks throughout Europe and with international and national media; promoting EEA strategic messages in a proactive, responsive way in order to contribute to political and public agendas; developing more environmental educational materials for European citizens; establishing effective two-way communication; engaging in dialogue with target groups to understand their information needs; and giving the right information at the right time, so it has most impact. Analysis - Our communications strategy is a living document designed to provide Europe's decision-makers and citizens with the independent information they need to make informed choices about the environment; raise awareness on the environment by communicating our messages in a transparent, understandable way to as broad an audience as possible; increasing awareness of the importance of environmental education throughout European; and increase the profile of the Agency and its network as being the key providers of timely, targeted, relevant and reliable information on Europe's environment. Action - We will achieve our objective by: • tailoring our outputs for multiple purposes and audiences, and using a variety of channels to deliver them; • meeting the demand for brief, easy-to-read presentations of the main messages of our outputs, a common requirement of all our target groups, both experts and generalists; • investing in the multi-media content of our website so that it becomes a world-recognised portal for providing timely and relevant environmental information on the state and outlook of Europe's environment; • integrating our communication initiatives with the environmental agendas of the European Commission and the European Parliament, the Presidency-in-office of the Council of Ministers and the public interests in different regions of Europe; • expanding our outreach to cover more sectors engaged in environmental policy-making, research and education, and meeting their needs for environmental information when possible; • strengthening and widening our media network and using it to multiply the effect of our messages and increase the visibility of the Agency as a key provider of environmental information; • building an end-to-end communications programme in the Agency, fostering strong internal communications and communications training for EEA staff; • implementing a more targeted media approach, selecting the media we wish to work with depending on the messages we want to get across and the target group we aim to reach; • creating special web-based education materials; • strengthening communication with younger audiences by leveraging the EEA's main messages for various outputs suitable for children and for broader education purposes; and • monitoring the effectiveness of our activities to ensure two-way communication and dialogue.

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