2.1.3: FOIA Requestor Centers

Maintain centers as the primary offices to which FOIA requesters can send their FOIA requests.

Other Information:

Each Public Liaison previously mentioned oversees at least one FOIA Requester Service Center. These centers are the primary offices to which FOIA requesters can send their FOIA requests. Some of the aforementioned Components, such as the Defense Intelligence Agency, have only one FOIA Requester Service Center. However, others, such as the Departments of the Army, Navy and Air Force, have many FOIA Requester Service Centers around the world. When a FOIA Requester Service Center receives a FOIA request, first it is analyzed to see if it conforms to FOIA and agency regulations, and if it does, whether it is considered a perfected request. Next, each Requester Service Center determines the staff office within the Component that would most likely have responsive documents, and tasks that specific office to find and review them. Once reviews are complete, a response is sent to the requester with any number of possible answers. The response could provide the requester the documents requested; documents requested with some information redacted; deny release of documents in their entirety; an explanation that the requested documents were not located; or an explanation that the documents were sent to another agency or Department Component for review.

Stakeholder(s):

• FOIA Requesters

Indicator(s):

Indicator:1

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