4.4.2: Web 2.0 Business Service Catalog

Display services in a similar look and feel as GSA’s Apps.gov, complete with shopping cart and order fulfillment status.

Other Information:

As part of the ongoing DOT IT Business Services Catalog initiative, Web 2.0 tools could be a subset of services offered alongside other internal services such as desktop technical support. The initiative’s concept is to display services in a similar look and feel as GSA’s Apps.gov, complete with shopping cart and order fulfillment status. For those services not yet approved for use, they could be listed as future services with an expected availability date. This is an internal initiative for the DOT. Implementation of the DOT IT Business Services Catalog will not only create transparency in what the DOT does by displaying its service offerings, but also will create a participatory environment by which employees better utilize the DOT’s capabilities. This initiative supports the following Open Government objectives: • Present in a clear manner DOT information about programs and objectives; and • Continue to release DOT data in a timely manner by proactively making it available online in consistent, open formats, while assuring accuracy and protecting privacy, security, and confidentiality.

Indicator(s):

Indicator:1

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