1.2: Web Resources Management
Ensure that Agency-wide web resources are managed efficiently. Other Information:
How does your agency currently ensure that Agency-wide web resources are managed efficiently (e.g. governance, technology/infrastructure,
hosting, staffing, operations, etc.)? Department of Justice (DOJ) Order 2880 establishes policy governing the planning, management,
operation, and use of IT resources. The Office of the Chief Information Officer (OCIO) has primary control over agency web
resources and determines, on a case-by-case basis, how to use department resources based on the demonstrated business need
of the requesting office. Departmental guidance and best practices are based on OMB guidance. The policies and best practices
relating to accessibility, navigability, privacy, social media, FOIA, and security are documented on the department’s intranet.
The department requires all Component CIOs to certify quarterly that their websites meet these requirements. The DOJ OCIO
is the primary administrative contact for the domains registered to the department. It is also the billing and technical contact.
A variety of systems – both proprietary and open source – are used for departmental sites. Likewise, department sites are
hosted at a range of data centers, both internal and external, including some cloud services. These systems were selected
based on cost, each component’s particular needs, and the most appropriate solution at the time the system was selected. A
department-wide group of Content Managers meet quarterly to discuss new programs, share ideas and develop policy recommendations.
Significant effort has gone into implementing EO 13571. Plans in place to streamline content and URLs is also expected to
improve operational efficiency; governance; and technology, including the infrastructure and hosting architecture. The Department
is attempting to implement these plans despite severely constrained staffing levels.
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