1.2: Web Resources Management
Ensure that Agency-wide web resources are managed efficiently. Other Information:
How does your agency currently ensure that Agency-wide web resources are managed efficiently (e.g. governance, technology/infrastructure,
hosting, staffing, operations, etc.)? Initial Domain Name Server requests and renewal requests go through a review process
that addresses business, technological/infrastructure, information management, governance and operational support. Business/Governance
-- The Department has already consolidated existing web sites in alignment with agency needs. The Department is further developing
Department-wide policy and procedures to standardize the preference for leveraging existing domain name servers (DNS) versus
the establishing of new DNS. Technological/Infrastructure/Operational Support -- The Department already uses cost-effective
approaches to support the technology and infrastructure of DNS sites. However, these approaches may not ensure consistent
value-based results. As examples, Departmental bureaus and offices leverage partnerships with other Federal agencies, state
agencies, educational institutions and private companies to both reduce the technological, infrastructure and operational
costs of a DNS. Information Management -- The Department implemented a review process for initial Domain Name Server (DNS)
requests. Each initial request is reviewed by the requesting bureau staff that includes, but is not limited to, compliance
with OMB Circular A-130, E-Government Act of 2002, Privacy Act, Federal Records Act, Federal Cyber Security Guidelines, Information
Accessibility Standards (Section 508), Information Quality Guidelines (Section 515), Paperwork Reduction Act and clear site
sponsorship notifications. The bureau’s Assistant Director for Information Resources verifies and signs a commitment of compliance
prior to the Departmental Chief Information Officer request submission to General Services Administration. The Department
is implementing this process for both initial DNS requests and DNS renewal actions. Governance -- The Department currently
has a Departmental Web Manager’s Handbook that provides guidelines for bureaus and offices to manage web sites. The Department
continues to develop policy and procedures to determine appropriate governance for hosting sites, operational support, and
content control. Many DNS sites are shared content sites for intra-agency and inter-agency partnerships. The Department looks
forward to working with OMB and other agencies to determine a standard process for governance. Initial Domain Name Server
requests and renewal requests go through a review process that addresses business, technological/infrastructure, information
management, governance and operational support.
Indicator(s):
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