1.2: Web Resources Management
Ensure that Agency-wide web resources are managed efficiently. Other Information:
How does your agency currently ensure that Agency-wide web resources are managed efficiently (e.g. governance, technology/infrastructure,
hosting, staffing, operations, etc.)? Commerce has a robust capital planning, investment and control process that includes
Web resource management as part of maintaining its infrastructure investments. The Commerce information technology (IT) capital
planning and investment control process is built on a foundation of strategic and operational IT planning that is integrated
with processes for the selection, control, and evaluation of IT investments. Web resources management is linked to enterprise
architecture, IT security and privacy, electronic government, IT accessibility, and other domains of IT management responsibility.
The Commerce Information Technology Review Board (CITRB) is co-chaired by the Chief Information Officer (CIO) and the Chief
Financial Officer. Recommendations of the CITRB are based on consensus evaluations, using decision criteria to determine such
factors as alignment to Commerce and operating unit high-level performance goals, net risk-adjusted return on investment,
project management strategies, risk mitigation and risk metrics, security implementation, architectural compliance, and overall
value of proposed IT projects. Regular CITRB reviews are now supplemented by targeted, action-oriented TechStat reviews following
guidance from the Office of Management and Budget (OMB). In addition to the Commerce Capital investment control process, the
Web Advisory Council (WAC) provides recommendations to improve the management and use of the DOC Web presence and enabling
technologies that incorporate the consideration of mission needs and IT security risks. The WAC reviews and periodically updates
existing DOC Web policies, developing new policies when necessary; reviews and recommends decisions on requests for accounts
for approved social media services to the DOC Director of New Media; reviews and recommends decisions on requests for new
top-level domains to the DOC CIO; develops skills, knowledge, best practices, ideas, and solutions for Web developers and
content managers; ensures that DOC Web sites are in compliance with Web policies set forth by the DOC and the OMB; and supports
FISMA compliance reporting.
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