2: Market Users and the Public

Protect market users and the public.

Other Information:

The focus of the second goal is protection of the firms and individual market users who come to the marketplace to fulfill their business and trading needs. Market users must be protected from possible wrongdoing on the part of the firms and commodity professionals with whom they deal to access the marketplace, and they must be confident that the marketplace is free of fraud, manipulation, and abusive trading practices. The Commission has promulgated requirements that mandate appropriate disclosure and customer account reporting, as well as fair sales and trading practices by registrants. The Commission has also sought to maintain appropriate sales practices by screening the fitness of industry professionals and by requiring proficiency testing, continuing education, and supervision of these persons. Extensive record-keeping of all futures transactions is also required. The Commission also monitors compliance with those requirements and supervises the work of the exchanges and National Futures Association (NFA) in enforcing the requirements. The Commission also plays an important role in deterring behavior that could affect market users confidence by investigating and taking action against unscrupulous commodity professionals who engage in a wide variety of fraudulent sales practices against the public. Outcomes for Strategic Goal Two are: .. Violations of Federal laws concerning futures and option contracts are detected and prevented. .. Commodity professionals meet high standards. .. Customer complaints against persons or firms registered under the Act are handled effectively and expeditiously.

Objective(s):

2.1: Violations

2.2: Commodity Professionals

2.3: Customer Complaints

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