4: IT Security and Privacy
Major issues for agencies and their customers are security and privacy in an electronic environment. In December 2002, CENDI
joined with Federal Library and Information Center Committee (FLICC) to focus on disaster preparedness, recovery, and service
continuity in digital environments. The workshop, Business Continuation and Disaster Recovery, looked at continuing the business
of government in the face of disaster and lessons learned from the 9/11 tragedy, both with regard to physical disasters and
electronic disruptions.
Other Information:
In 2001, CENDI sponsored a symposium on PKI and Digital Signatures: From E-Commerce to E-Information Management. The symposium
was hosted by the National Library of Medicine. Presentations discussed concepts and technologies, federal policy issues,
the status of federal efforts in this area, and methods for implementing digital signatures in document management. With regard
to privacy, information can be collected more easily and distributed and aggregated in ways that were never possible in a
print environment. As the agencies respond to E-government initiatives, staff members are increasingly required to deal with
customers through electronic communication. While there are legislative and executive branch and agency directives regarding
privacy, CENDI determined the need to raise the awareness of these issues at the operational level. In August 2000, a CENDI
working group developed guidelines for e-mails, Web-based transactions and applications, and address lists such as newsgroups
and listservs.
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