2.1: Planning Process
Introducing a new planning process, including a Business Plan, based on customer needs. Other Information:
Securing, through an efficient organization of CMC and of the CEN Standardization System as a whole, the best quality standardization
services and products within the CEN Standardization System and developing a sustainable system through which to lead standardization
work within Europe by: - developing efficient tools and procedures for the professional management of all programmes and projects;
- providing an efficient service for the EC/EFTA work programme, including Technical Assistance projects; - providing the
best service to Members and stakeholders in terms of Conformity Assessment and Public Relations; - promoting quality management
and ensuring continuous year on year improvement through the monitoring of Key Performance Indicators.
Indicator(s):
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