I.V: Performance Assessment

Councils and units have tools and metrics to effectively assess their performance against the BSA's commitment to positively impact youth and adults and to deliver tangible outcomes as a result of their being in Scouting programs.

Other Information:

Specific Goals: 1. We have fully implemented the Council Strategic Management Program across the organization so that all councils are focusing on the standard key performance indicators, utilizing the strategic planning tools and processes, and receiving system-wide level three services, where appropriate, from national personnel as well as local councils.* [December 2011] * A level three service delivery model is designed to allocate levels of service in direct proportion to key indicator performance levels. For example, in the traditional approach to commissioner service, each district is expected to have one commissioner for every three units, or a 1:3 ratio. Under a level three service model, a district might have a ratio as low as 1:1 for its lowest performing units and as high as 1:10 for its highest performing units. 2. We have developed and introduced a new recognition system for measuring effective and excellent performance at the unit, district, council, and national levels that ties councils and council leadership performance directly to the key performance indicators of the Council Strategic Management Program. [May 2012] 3. We have developed and introduced a unit health measurement tool for unit leaders, unit commissioners, and/or youth-serving executives to assess a unit's strengths, weaknesses, opportunities for growth, and threats to long-term viability, including elements such as unit program planning and execution, meeting quality, the percentage of adult leaders trained, and the ratio of older to younger boys. [May 2013] 4. We have enhanced the possibility for units to succeed by ensuring they are receiving the necessary support from highly effective councils. Alternative and/or new council business models are being utilized when necessary. [December 2012]

Stakeholder(s):

• Boy Scout Councils

Indicator(s):

Indicator:1

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