Documents/BPA/3: Internal Operations Perspective/I1: Systems and Processes

I1: Systems and Processes

Standardized systems and processes are fully capable of meeting complex operational demands through an emphasis on best practices and strong cost management.

Other Information:

In pursuing a complex mission that encompasses power, transmission, environmental, and fish and wildlife responsibilities, BPA has risen to meet this challenge with equally complex and unique systems and processes. In recent years, we have undertaken significant efforts to improve, standardize and simplify how we meet these increasingly complex, evolving and interwoven demands. For the past three years, the Enterprise Process Improvement Program (EPIP) has identified, benchmarked, analyzed and redesigned systems and processes to meet BPA’s operating requirements. To date, this work has included initiatives within Energy Efficiency; Public Affairs; Marketing and Sales; Transmission Plan, Design, Build; Transmission Operations and Maintenance; Human Capital Management Asset Management; Supply Chain; and Information Technology. Sustaining these and similar continuous improvement efforts is important. As noted in the critical factors driving our strategy, we face operational demands which are increasing in number, complexity and interdependence. Because of this, it is imperative now that we optimize the future time, talent and dollar costs required to manage and maintain our systems and processes. BPA recognizes the benefits of more standardized systems and processes and will pursue these, particularly when more centralized approaches fully meet both demanding operational requirements and strong cost-management criteria better than approaches that are locally optimal but less integrated and economical.

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