Documents/ANSI/11: Operations/11.5: Quality Management

11.5: Quality Management

Maintain ANSI's Quality Management System

Other Information:

Strategies: 11.5.1 Organize and hold regular management review meetings to track progress against organizational objectives (i.e., Framework For Action items). 11.5.2 Establish a customer satisfaction team to identify ways in which customer satisfaction is gauged, reported and addressed. 11.5.3 Review the ANSI Quality Manual, Quality Policy and Mission Statement to determine if any revisions are necessary. 11.5.4 Conduct an internal audit to determine continued compliance with ISO 9001.

Indicator(s):