|Documents/9SMIEG/7: Shared Services|
Take shared services to scale
While an enterprise approach to IT services is a positive step in and of itself, it has the added advantage of providing the interagency IT infrastructure to support shared personnel, financial management and other mission-support services. This enables the expansion of shared services from purely back-office transaction processing to more sophisticated services. In so doing, the federal government could finally realize the full potential of the Bush administration's functional Lines of Business (LoB) initiative, under which federal organizations provide administrative services for a fee to other agencies.
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