|Documents/9SMIEG/6: Information Technology|
Manage information technology as a true enterprise resource
Information technology services are among the most common services in government. Every agency provides a range of them, from email and data storage to desktop support and server farms. Most recently, agencies have begun deploying cloud-based applications to support everything from time-keeping to supply-chain management. With few exceptions, these services follow the traditional stovepiped model of government, with each agency approaching and duplicating them separately. This situation represents a perfect opportunity to achieve real efficiencies by taking an interagency, enterprise approach to common IT services.
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