Documents/4TCL/4: Rights, Accountability & Rewards

4: Rights, Accountability & Rewards

Codify the relationship between decision rights, accountability and rewards.

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Modeling the desired collaborative behaviors — showing your employees that you walk the talk — is the goal. But what happens when you’re not around? The more these behaviors are codified into an end-to-end system across your organization, the greater the odds of collaboration succeeding when you’re not there to reinforce cultural norms.