Documents/eGovIGRM/2: Questions/2.1: Mechanics

2.1: Mechanics

Discuss eGov mechanics.

Other Information:

EGOV Mechanics (HOW) -- * What are the areas involved in EGOV research and practice? * What is the process by which EGOV can be developed and maintained? * What principles, methods and tools are applied in different steps of this process? * What are the main stages in the EGOV policy cycle? Planning - law and regulations, strategy development, strategy alignment, funding arrangements, readiness assessment, policy development, action plans, partner management, stakeholder, leadership, coordination, etc. Design - interoperability, enterprise architecture, standards and best practices, agency collaboration, information-sharing, one-stop government, connected governance, agile government, multi-channel delivery, innovation systems, etc. Implementation - acquisition, procurement, technical infrastructure, electronic public services, service middleware, services and applications, negotiation and contracts, new technology adoption, project management, program management, organizational change, etc. Operation - service agreements, monitoring, software maintenance, adoption and scale-up, access and accessibility, digital content, digital rights, digital divide, benefit management, risk management, performance management, etc. Sustainability - measurement, monitoring and evaluation, knowledge management, capacity building, institutionalization, etc.

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