- Value [1] Commitment
- Veterans have earned our respect and commitment, and their health care, benefits, and memorial services needs drive our actions.
- Value [2] Excellence
- We strive to exceed the service delivery expectations of veterans and their families. We perform at the highest level of competence
with pride in our accomplishments.
- Value [3] People
- We are committed to a highly skilled, diverse, and compassionate workforce. We foster a culture of respect, equal opportunity,
innovation, and accountability.
- Value [4] Communication
- We practice open, accurate, and timely communication with veterans, employees, and external stakeholders, and seek continuous
improvement in our programs and services by carefully listening to their concerns.
- Value [5] Stewardship
- We will ensure responsible stewardship of the human, financial, information, and natural resources entrusted to us. We will
improve performance through the use of innovative technologies, evidence- based medical practices, and sound business principles.
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