- Value [1] Quality
- Quality means accurate and consistent results in examination. It presumes improved inputs, better-focused examination, improved
review processes, and consistent examination results.
- Value [2] Timeliness
- Timeliness means processing, including review of applications, is completed without delay. It presumes that applicable laws,
regulations, and policies work synergistically to eliminate frictions or uncertainties that lead to delays.
- Value [3] Cost-Effectiveness
- Cost-Effectiveness implies efficiency, accountability, and a focus on results. It requires leadership and commitment to ensure
that activities and processes result in value. This means using resources in the most effective manner to deliver quality,
timely USPTO services. It also means being responsible stewards of the public trust.
- Value [4] Transparency
- Transparency demands impartiality, fairness, accessibility, availability, and a public-service mentality. This includes our
continuing commitment to opening the USPTO to the public by providing electronic filing, patent and trademark file contents,
and as much training and research material as possible via our Web site. It requires discipline on the part of the public
to use public means to influence change in USPTO practices and activities.
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