4.1.4: Employee Education

Improve education for employees on public participation processes

Other Information:

Participation is at times limited to employees in program areas or chains of command. Open government challenges the Department to involve employees at all levels. Greater public participation requires employees to become more familiar with the tools and processes that USDA employs for participation purposes. The Department is working towards improving internal understanding of the participation process. It encourages all employees with policy or rulemaking roles to receive training in public participation processes. To do this, USDA is exploring leveraging its existing instructional systems and processes, such as AgLearn, to provide participation training and education. This training would inform employees of new ways to most effectively engage the public. These activites include using the latest social media technologies and instructing employees on how to best utilize public feedback and input for improving processes and services. In addition, as part of USDA’s employee education process, the Department is exploring ways to better leverage cross-agency collaboration and outreach communication protocols across mission areas.

Stakeholder(s):

• Employees

Indicator(s):

Indicator:1

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