1.3: Website Content
Ensure that website content is readily accessible, updated, accurate, and routinely improved. Other Information:
How does your Agency currently ensure that website content is readily accessible, updated, accurate, and routinely improved?
Each Bureau is expected to follow Executive Branch applicable web policies, guidance, and best practices with respect to accessibility,
updates, and accuracy. Content updates and accuracy are handled at the Bureau level, as is accessibility implementation. The
Headquarters Section 508 Program office is responsible for monitoring accessibility across all of the Bureaus and periodically
runs a 508 Accessibility Report for each Bureau’s public website. Information Quality as defined in the Information Quality
Act is formally handled Treasury-wide by the Office of the CIO’s Planning and Management division by providing a formal mechanism
for the public to report quality issues and by performing required annual reporting. Web content staff within each Bureau
receives reports of problems through online feedback mechanisms (such as email and ForeSee customer satisfaction surveys)
and calls received.
Indicator(s):
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