3: Living History
Bring history to life for everyone Other Information:
Archives make a positive difference to people’s lives by connecting them to the past. Increasingly,people expect to find,
use and learn from information online. Our vision recognises our commitment to providing people worldwide with access to our
records, and to helping everyone use them to enrich their lives. The National Archives has built up a strong reputation for
delivering services that are highly responsive to customer needs. Our strategy for the future continues to focus on providing
extensive access to our content online, so that researchers in all fields can find the information they want wherever they
are based. This will also allow us to provide more focused specialist services onsite, for those who wish to consult original
records, or take face-to-face advice from our staff. Challenge 3: Increasingly people expect to find, use and learn from information
online. They expect it to be personalised and connected to their wider life. They expect to have it immediately. Our vision:
Bring history to life for everyone By 2012 we aim to: • Make a positive difference to people’s future by connecting them to
the past • Provide researchers and customers wherever they are with easy access to records and expertise, with innovative
online services, connected to trusted partners • Increasingly focus our reading rooms on being a centre for expert help and
specialist research
Objective(s):
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