Documents/TM4RG/4: CONCLUSION & QUESTIONS/IV.D: Evaluation

IV.D: Evaluation

Improve evaluation of governance innovation through increased experimentation in methods and practice.

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Experimentation in how we measure. While much experimentation in citizen engagement is taking place, experimentation in how we measure citizen participation is limited. Recent studies have shown that a mix of methodologies is needed to evaluate interventions in government. Reliance on the traditional gold standard of RCTs is not appropriate in many instances, and at the same time, relying solely on anecdotal evidence is no longer sufficient. But advances in both these areas hold out promise. In order to distill best practices and lessons learned, the field would benefit from increased experimentation using a variety of methods to understand the value that open government brings to people and the difference it makes in their lives. In particular, the use of big data to provide real time feedback that allows us to witness the impact of change to policy "as it happens" offers many opportunities for faster experimentation. How can we improve evaluation of governance innovation through increased experimentation in methods and practice, including the use of big data?

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