IV.C: Engagement

Engage citizens to determine what success should look like and what to measure.

Other Information:

We measure what we value. Indicators (particularly of the statistical kind) are sometimes presented as neutral or scientific tools of measurement. In fact, though, they are inextricably linked with values—i.e., we measure what we care about. Indicators are socio-political constructs. As such, we should consider whether and how to involve citizens in determining how citizen engagement is measured (possibly using new on-line mechanisms such as rating and feedback tools). How can we best engage with citizens to determine what success should look like and what to measure?

Stakeholder(s):

• Citizens

Indicator(s):

Indicator:1

Content