8: Roadmap for Transformation
Translate the vision of the Program Leadership, and the associated Transformation Business Model and process of Policy Product
Management, into a Roadmap for Transformation.
Other Information:
It is essential that the vision of the Program Leadership, and the associated Transformation Business Model and process of
Policy Product Management are translated into an effective Roadmap for Transformation. This should not be some all-encompassing
master plan – which tends to be brittle and prone to failure – but a pragmatic framework for delivering clearly identifiable
results in achievable stages. Big-bang approaches don’t work. Since everything can clearly not be done at once, it is vital
to map out which elements of the transformation program need to be started immediately, which can be done later, and in what
order. The "big bang" approach to implementation has been shown not to work or be effective. By its nature it is heavily reliant
on significant levels of simultaneous technological and organizational change. Instead, a transformational government program
will develop a phased delivery roadmap which balances quick wins with the key steps needed to drive longer term transformation.
The [TGF Primer] gives further details of best practices for planning and delivering a Transformation Roadmap. In particular,
it sets out a Strategic Trade-off Model which can be helpful in guiding the focus of the Program Leadership through the course
of the transformation program as it evolves. It also describes the typical structure of a best practice Transformation Roadmap,
covering five main phases: Plan, Initiate, Deliver, Consolidate, and Transform. The Transformation Roadmap should be pursued
with due attention to risk management, and should therefore include checkpoints at key stages to allow regular, independent
review of performance against the Critical Success Factors.
Indicator(s):
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