8.1: Performance Management
Strengthen an Institutional culture that is customer-centered and results-oriented. Other Information:
Short-term Performance Management goals: Demonstrate further progress on the development and implementation of process management
and performance indicators throughout the Institution, and ensure performance metrics are consistent and integrated into individual
performance plans Complete decision-making for Cooper-Hewitt real estate strategy Convene Smithsonian Arts External Review
Committee Key Performance Indicators for Performance Management: Percent of Smithsonian executives, managers, and employees
with performance plans that Link to Smithsonian mission, goals, and outcomes Hold employees accountable for results appropriate
to their level of responsibility Effectively differentiate between various levels of performance Provide consequences based
on performance
Indicator(s):
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