Table of Content

• Visions
• Vision [1]


• Missions
• Mission [1]


• Values


• Goals
• I: Customer Service
• I-A: Benefit Payments
• I-B: Information
• I-C: Service Delivery
• I-D: Interactions with Employers
• II: Stewardship of Trust Funds
• II-A: Trust Fund Assets
• II-B: Program Integrity
• II-C: Operations
• II-D: NRRIT
• III: Management
• III-A: Technology and Innovation, including E-Government
• III-B: Budget and Performance Integration
• III-C: Financial Management Improvements
• III-D: Strategic Management of Human Capital
• III-E: Competitive Sourcing and Partnerships
• III-F: Freedom of Information Act (FOIA) Planning, Processing and Reporting