10: Management and Performance (HUD)

Management and Performance, Department of Housing and Urban Development (HUD)

Other Information:

THE PROBLEM • The Department of Housing and Urban Development’s (HUD’s) chronic management weaknesses harm the people and communities it was created to serve. Subsidized families are sometimes trapped in substandard, poorly maintained housing; home buyers are exposed to fraudulent practices; and some families receive excessive subsidies that could have been used to aid others in need. • Many overlapping, complicated, and poorly designed programs burden HUD. The Agency must work through thousands of intermediaries, with limited recourse when the intermediaries perform poorly, and it has a legacy of troubled real estate that strains administrative re-sources. Weak information systems and controls, staff misallocation, and the retirement of many experienced employees complicate HUD’s problems.

Objective(s):

10.1: Intermediaries

10.2: Subsidies

10.3: Risk Management

10.4: Program Controls

10.5: Compliance Burdens

Content