Documents/PBGC2011/2: Service/Principal Strategy 2.1: Web Functionality/Indicator:3

Indicator: 3

[Outcome]

Measurements in/of MyPBA User Satisfaction

Other Information:

American Customer Satisfaction Index (ACSI) ratings for participant services - - MyPBA users

Type Target Actual
StartDate
EndDate
ACSI Rating
Description TBD TBD

Content