3.1: Infrastructure Refreshment
The OCIO team is in the process of implementing a Technology Refreshment Plan to bring how often we replace our hardware and
software into line with the current guidance. The plan calls for replacing all desktop and laptop computers every three years.
In order to avoid spikes in capital expenditures, this will be accomplished by replacing one-third of the PCs each year. The
net result is that no OPIC staff should have a computer on their desk that is over three years old. In the Data Center, we
plan to maintain our servers and network equipment so that none are outside of support by the hardware vendor. As a general
rule, that means we will replace servers every five years, again on a cycle of replacing approximately one-fifth of the servers
every year. The OCIO also supports the OPIC community’s mobile communications needs for the issuance and support of mobile
devices. OCIO plans to refresh mobile devices every two years based on the original purchase date. For software, the plan
calls for maintaining our software at not more than one release behind the current versions released by the software vendor.
For example, now that Microsoft has released Windows Vista, we are in the process of upgrading all of our current PCs that
are running Windows 2000 to Window XP, approximately 100 PCs. We also are upgrading those machines from Microsoft Office 2000
to Microsoft Office 2003. In addition, we are undertaking efforts to bring all hardware and software current with maintenance
contracts, so that our entire IT infrastructure is supported by the manufacturer or software vendor. These changes will increase
the reliability and maintainability of all of OPIC’s technical infrastructure, thus providing a better computing environment
to all OPIC staff.
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