2.1: Automated Workflow
Automated Workflow Other Information:
Automated workflow is the automatic routing of work documents to the users responsible for working on them. Workflow is concerned
with providing the information required to support each step of the business cycle. The documents may be physically moved
over the network or maintained in a single database with the appropriate users given access to the data at the required times.
Triggers can be implemented in the system to alert managers when operations are overdue. Integrating workflow into existing
software applications may require some reprogramming, because although independent workflow software can launch a whole application,
a workflow system must be able to invoke individual routines within the application. Workflow standards can provide interoperability
between workflow software and the applications as well as between different workflow systems. OPIC’s first attempt to automate
financial workflow is the implementation of T24 in the loans line of business (LOB). Current plans have the deployment of
T24 for Loan Origination in the February 2008 timeframe. The workflow processes for T24 will include all activities that are
not related to accounting entries, i.e. approvals, document repository, etc. Information generated in T24 will automatically
interface to APPX for “back end” processing. OCIO is considering a Commercial-Off-the-Shelf (COTS) product, Oracle Loans,
as a possible “Back End” (budgeting and accounting) solution. OCIO will be configuring Oracle Loans for demonstration in the
OPIC environment. OCIO will be work closely with the lines and with functional experts to review the system capability, to
map the capability to OPIC’s documented functional requirements, and to assist in determining if this product meets OPIC’s
needs. Over the long term, the OCIO strategy is to use integrated workflow to automate the LOBs’ customer pipeline, capture
required statutory documents, and feed work information into an integrated Oracle Financial environment.
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