1.0: Customer Responsiveness

Enhance the Diving Program's abilities to anticipate and be responsive to customer current and evolving needs and ensure program safety.

Objective(s):

1.1: Needs & Requirements

1.1.1: Survey

1.1.2: Strategic Planning

1.2: Remote & Non-Traditional Dive Operations

1.2.1: Staffing, Technology & Equipment

1.2.2: New Technologies & Staff

1.3: Products & Services

1.3.1: Flexibility

1.3.2: New Technologies

1.3.3: Authorizations

1.3.4: Field Operations

1.3.5: Testing & Evaluations

1.4: Regional Diving Operations & Infrastructure

1.5: Staffing

1.5.1: Reciprocity Agreements

1.5.2: Private Sector

1.5.3: Academia

1.5.4: Other Other government agencies

1.5.5: Retired Program Staff

1.6.6: Volunteers

1.6: Information

1.6.1: Web Site

1.6.2: Annual Report

1.6.3: Customer Visits

1.6.4: Conferences, Workshops, Symposia & Seminars

1.6.5: NOAA Dive Manual

1.6.6: Computer-Based Training Programs

Content