1: Do It

Just do it.

Other Information:

Government agencies should embark on pilot projects to understand and experiment with social computing in the Web 2.0 environment. Communication-focused uses are good starting points, ones that will allow agencies to ramp up slowly based on the experience gained. By the same token, internally focused uses are lowhanging fruit. Regardless of the focus, social computing engagements can be time- and effortintensive. Agencies should not embark on these pilots if resources are very limited.

Stakeholder(s):

• Government Agencies

Objective(s):

1

Content