- Value [1] Service
- Analyze the needs of Congress and our other customers and strive to meet them. Look for new and creative methods to improve
our services.
- Value [2] Excellence
- Ensure the highest quality in every aspect of our business activities.
- Value [3] Collaboration
- Encourage involvement of management, staff, customers, and stakeholders in the processes of planning, implementing, evaluating,
and improving programs and activities. Communicate clearly, consistently, and openly in a timely manner.
- Value [4] Fairness
- Treat staff with dignity, respect, and understanding.
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