Table of Content

• Visions
• Vision [1]


• Missions
• Mission [1]


• Values
• Value [1] Service
• Value [2] Excellence
• Value [3] Collaboration
• Value [4] Fairness


• Goals
• 1: Content
• 1.1: Selection and Retention Criteria
• 1.2: Legislative and Policy Proposals
• 1.3: Content Stewardship
• 1.4: Content
• 1.5: Acquisition Channels
• 1.6: Inventory Management
• 1.7: Search and Discovery
• 1.8: Non-Traditional Formats
• 1.9: Preservation Standards and Technologies
• 1.10: Standards and Best Practices
• 1.11: Consultation
• 1.12: Public/Private Partnerships
• 2: Customers
• 2.1: Products and Services
• 2.2: Scholarship
• 2.3: Timeliness and Expectations
• 2.4: Public-Policy Discourse
• 2.5: Knowledge Resources
• 2.6: Information
• 2.7: Interaction
• 3: Outreach
• 3.1: Research, Services, and Programs
• 3.2: Library
• 3.3: Technologies
• 3.4: Congressional Engagement
• 3.5: Other Engagements
• 3.6: Demographics and User Expectations
• 3.7: Branding
• 3.8: Guidance for Congress
• 3.9: Targeted Users
• 3.10: Support Network
• 3.11: Private Sector
• 3.12: Staff Education
• 3.13: Education Programs
• 3.14: National Education Program
• 4: Organization
• 4.1: Quality and Efficiency Evaluation
• 4.2: Quality and Efficiency Improvement
• 4.3: Workflow Streamlining
• 4.4: Information Architecture
• 4.5: Physical Environment
• 4.6: Communication, Planning, and Decision-Making
• 4.7: Authorities and Flexibilities
• 4.8: Culture, Openness, and Collaboration
• 5: Workforce
• 5.1: Learning Environment
• 5.2: HR Sytems
• 5.3: Skills and Expertise
• 5.4: Best Practices
• 5.4: Learning-and-Development Programs