SIGNATURE INITIATIVE: Ideas in Action

Allow people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the U.S. Department of Housing and Urban Development.

Other Information:

Overview: HUD Ideas in Action, powered by a tool called UserVoice, allows people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the U.S. Department of Housing and Urban Development. The tool was initially used to get ideas that further HUD's FY 2010-2015 Strategic Plan and as a forum for HUD employees and stakeholders to share their ideas for improving HUD. As HUD embarked on the FY 2010 – 2015 Strategic Planning process, it became clear that employees and stakeholders had countless ideas on ways to transform our organization. Impact and Benefits HUD Ideas in Action is designed to 1. Engage employees and stakeholders through an open and transparent process to ensure every employee has a voice in the way the agency and its operations evolve; 2. Collect constant, fresh input and perspectives on improvements to improve HUD’s ability to achieve our mission; and 3. Disseminate information about new and existing programs, initiatives, and policies Challenges: Technical – User Interface (browser) issues introduced as a result of web redesign. Key Milestones and Timeline * Implementation of Web Site Redesign - November 2011 * Posting of responses to frequently asked questions from Consolidated Plan Ideas in Action forums – November 2011 * New forums to be added throughout the year to solicit ideas in different areas – Monthly Performance Metrics: The dashboard below (illustrative) represents the performance metrics that will be captured by week / quarter Weekly: * Site visits * Pages viewed Quarterly: * Total ideas submitted by theme / forum * Total votes submitted by theme / forum * Total number of users * Total number of ideas in review * Total number of responses posted * Total number of ideas implemented * Total number of returning visitors

Objective(s):

1

Content