2.5: Metrics
Measure the Success of Open Government at HHS Other Information:
How We Will Measure the Success of Open Government at HHS - We anticipate a progression over time in how we measure the success
of Open Government at HHS. Initially, that measurement will be qualitative – i.e., how well we execute on this plan. We will
report progress with respect to execution of the plan to the public on our Open Government website (www.hhs.gov/open) on a
quarterly basis, in the “Evaluating Our Progress” area. One of our key tasks is to develop the right quantitative metrics
for the success of Open Government at HHS. Our current metrics are relatively basic: Transparency: • Number of high value
data sets and tools published • Freedom of Information Act (FOIA) backlog, time to respond, and total requests processed Participation
and Collaboration: • Number of opportunities for the public to provide input into the work of the department • Number of HHS
public-private collaborations These metrics will need to be refined and others added via a cross-HHS dialogue as our work
progresses. We will also look to the public to help us define relevant measures. As described subsequently in the Participation
and Collaboration section of the plan, we will be developing standard metrics for measuring the success of efforts to engage
the public. These metrics will go beyond volume of participation (e.g., number of comments received) to the impact of participation
(e.g., number of ideas from the public that are adopted and what impact they have on results delivered by the agency). This
points to the ultimate destination of our journey to measure the success of Open Government at HHS: its impact on the results
produced by HHS. As we have said previously, the central objective of Open Government at HHS is to enable the department to
deliver better on its mission of advancing the health and well-being of the nation. The ultimate measure of success of Open
Government should be improvement in the fundamental efficiency and effectiveness of HHS. In our quarterly reports on our Open
Government execution, we will describe the qualitative and quantitative impact that Open Government is having on HHS performance,
as part of an ongoing evaluation of the effectiveness of our Open Government programs and policies.
Indicator(s):
|
