8.5: IT, Service Delivery, and Record Keeping

Enhance the use of information technology in service delivery and record keeping

Other Information:

How We Will Accomplish Our Objective - Implement electronic standards for archival and record keeping that facilitate electronic storage, access, and usage of critical information. - Support e-government initiatives with e-government productivity measures, strong Information Technology security, and integrated enterprise architecture. - Institute seamless electronic communications systems within HHS with the use of standardized, compatible, electronic mail and software systems. - Adopt electronic data interchange standards under the Health Insurance Portability and Accountability Act (HIPAA), and provide implementation assistance to providers and health plans. - Implement the HHS IT Strategic Plan6, which has goals to: - Provide a secure and trusted IT environment, - enhance the quality, availability, and delivery of HHS information and services to citizens, employees, businesses, and governments, - implement an enterprise approach to IT infrastructure and common administrative systems that will foster innovation and collaboration, - enable and improve the integration of health and human services information, and - achieve excellence in IT management practices, including a governance process that complements program management, supports e-government initiatives, and ensures effective data privacy and information security controls.

Indicator(s):

Indicator:1

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