8.4: Citizen Engagement Platform

Make it easier for agencies to use social media tools that are compatible with federal laws and policies.

Other Information:

The citizen engagement platform will make it easier for agencies to use social media tools that are compatible with federal laws and policies, including tools that are accessible to persons with disabilities. In a secure government space, GSA’s Center for New Media and Citizen Engagement is building a fully functioning software as a service storefront. The software will allow government agencies to easily deploy tools such as blogs, wikis, and forums, and a URL shortener to help engage with the public in a simple, cost-effective way. The tools are modeled after industry-standard best practices for delivery similar to those used by Google and GoDaddy. The storefront is available within GSA but will be expanded to all agencies this spring. GSA piloted the blog tool for the "Your Voice Matters" dialogue to learn more about what the public wants and expects from USA.gov. http://blog.citizen.apps.gov/yourvoicematters.

Stakeholder(s):

• Center for New Media and Citizen Engagement

Indicator(s):

Indicator:1

Content