3.2.1: Open Government Aligns with GSA’s Strategic Goals.

GSA’s draft strategic goals include innovation, customer intimacy, and operational excellence.

Other Information:

GSA’s draft strategic goals include innovation, customer intimacy, and operational excellence. Participation plays an important part in our role as the innovations engine for the government. Engaging the public in our processes and decisions helps us to engage in smart risk-taking and seek opportunities to drive excellence through innovation. Collaboration is also important to help us understand our customers and to help them accomplish their individual agency missions with integrity, responsibility, and creativity. GSA strives for performance excellence and seeks continuous improvement that will help us to deliver meaningful and useful solutions for our customers, industry partners, and employees. To achieve operational excellence, GSA embraces transparency to make information about our activities available to the public, participation to welcome input from the public, and collaboration to find innovative problem-solving strategies. A GSA Strategic Plan is being prepared as the administration emphasizes open government and transparency. Several options are under review, including using online engagement tools to invite input on the Plan from employees, the public, customers, and stakeholders.

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