4: Stewardship

Provide balanced stewardship of information and technology.

Other Information:

GSA must comply with a variety of policies and regulations regarding IT systems, processes, and infrastructure. OMB drives many of these mandates and includes such requirements as laptop encryption, two factor authentication, and the Federal Desktop Core Configuration (FDCC). The cost and time spent on these efforts must be balanced with the overall efforts to provide effective systems to stakeholders in a timely manner. We are working to increase compliance our level of support, while managing the impacts on our end users through change management and communication initiatives. BENEFITS TO THE GSA COMMUNITY - GSA with its responsibility as a federal agency must comply with external mandates. By taking a balanced approach, we will include customer and stakeholder needs as a central part of solution development. Some mandates, like identity and access management, will unify management of system access by limiting the need for multiple system identifications and passwords while at the same time enhancing the overall security posture of the GSA IT. This example of creating a win-win environment for mandates exemplifies the desired behavior associated with this goal. KEY PERFORMANCE INDICATORS - GSA will use the following performance measures to track progress toward achieving Goal 4: * Increase in identity access capability for employees and reduce system sign on requirements * Deployment of identity management access solution with single sign on * Percent of applications compatible with single sign on * Approval of enhanced IT infrastructure continuity plan guidance * Increase in compliance with external mandates * Number of Section 508 compliant initiatives * Percent of applications that are 508 compliant * Completion of Green IT strategy and policy

Stakeholder(s):

• OCIO: Primary Sponsor


• OCFO: Primary Sponsor


• OCAO: Primary Sponsor


• OCHCO: Primary Sponsor


• PBS: Primary Sponsor


• FAS: Primary Sponsor

Objective(s):

4A: Infrastructure

4B: Access Management

4C: Continuity Plan

4D: Accessibility

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