3: Governance and Resources

Provide governance and resources that enable the use of technology.

Other Information:

The GSA IT community will provide and enhance the foundation that supports GSA IT requirements. We are developing a standard set of core services to support business-specific applications. This foundation includes the IT governance structure, a skilled workforce, and the technology infrastructure. We will promote clarity in the IT decision-making process through communication and alignment with agency decision processes. BENEFITS TO THE GSA COMMUNITY - GSA customers, stakeholders, and business leaders benefit from increased understanding and use of the IT governance process. By structuring how and when decisions will be made regarding IT, resources and services can be optimized (e.g., avoiding duplicative solutions) for GSA to support its mission. KEY PERFORMANCE INDICATORS GSA will use the following performance measures to track progress toward achieving Goal 3: * Publication of the IT Human Capital Plan * Increase in the availability of standard GSA-wide IT contracts for ordering common products and services * Number of standard IT contracts in use * Establishment of data management strategy and methodology which will serve customers throughout the agency * Increase in savings and effectiveness related to the optimization of data center operations * Number of data centers * Improvement of stakeholder satisfaction with the integration of IT governance among SSOs. * Eliminate duplication and streamline the planning processes throughout the agency.

Stakeholder(s):

• OCIO: Primary Sponsor


• OCHCO: Primary Sponsor


• PBS: Primary Sponsor


• FAS: Primary Sponsor

Objective(s):

3A: Human Capital Plan

3B: Contract Vehicles

3C: Infrastructure and Customer Service

3D: Data Management Strategy

3E: Data Center Usage

5F: Governance Process

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